Community and stakeholder engagement

Our expertise in community and stakeholder engagement encompasses all stages of infrastructure development: planning, design and construction, and the ongoing operation, maintenance and upgrading of commissioned assets.

We can assist with any or every part of the engagement process:

  • community and stakeholder research, risk analysis and strategic planning
  • developing and implementing engagement programs and plans
  • advising project management teams about communication and stakeholder engagement issues
  • infrastructure easement acquisition negotiations
  • community and stakeholder liaison and consultation
  • facilitating community and stakeholder meetings, information events, open days, and commissioning ceremonies
  • managing community and stakeholder enquiries and complaints
  • community and stakeholder opinion / satisfaction surveys
  • engagement program performance monitoring and reporting
  • community liaison inductions and toolbox talks for site personnel
  • provision of field support or strategic advice to internal client communications teams
  • set up and administration of community call centre facilities, SMS messaging services and stakeholder contact databases