Community and stakeholder engagement
Our expertise in community and stakeholder engagement encompasses all stages of infrastructure development: planning, design and construction, and the ongoing operation, maintenance and upgrading of commissioned assets.
We can assist with any or every part of the engagement process:
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community and stakeholder research, risk analysis and strategic planning
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developing and implementing engagement programs and plans
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advising project management teams about communication and stakeholder engagement issues
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infrastructure easement acquisition negotiations
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community and stakeholder liaison and consultation
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facilitating community and stakeholder meetings, information events, open days, and commissioning ceremonies
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managing community and stakeholder enquiries and complaints
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community and stakeholder opinion / satisfaction surveys
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engagement program performance monitoring and reporting
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community liaison inductions and toolbox talks for site personnel
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provision of field support or strategic advice to internal client communications teams
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set up and administration of community call centre facilities, SMS messaging services and stakeholder contact databases
Other areas of expertise:
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